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Delivery in Melbourne and Victoria
Total Supply Solutions is the leader in distributing cleaning products, toilet supplies, vacuum cleaners and cleaning chemicals. All Melbourne and Victorian clients are directly serviced by our Superstores and Depots on the Australian east coast. As a valued client you will enjoy fast, efficient delivery via our Australia-wide transport network. Bayswater is the home of one of our hard floor specialty training centres. It's one of the most popular locations in Australia to hold our hard surface cleaning and sealing training seminars and workshops.
Here's the delivery service info...
|
Area |
Delivery Info Got a small order? Ask us about our VIC overnight bags starting from only $12. | |
|
Melbourne |
Free for orders over $300. $22.00* delivery for orders under $300. (Excludes bulky items and dangerous goods) | |
|
Regional Victoria
Including...
Bendigo
Ballarat
Geelong
Lakes Entrance
Sheppaton
Warrnambool
& everywhere else! |
81% of orders are delivered FREE...
However, if there is an additional delivery fee for your order, this is our policy... NO additional fee will ever be charged without your approval...
1. Place your order online.
2. One of our team will then contact you if delivery fees are applicable and ask for your approval.
3. You can then approve to go ahead with your order or cancel with no obligation or hassles.
Alternatively, email us the products you wish to
purchase and your postcode, and we will contact you with the
delivery arrangements for your area. For more delivery information
please contact one of our friendly customer service team today by calling 1300 822 626. | |
*Excludes oversize and hazardous items. Prices are based on one parcel under 15Kg.
How long will delivery take?
The average delivery time to our Melbourne and Victorian clients is 2-3 days, however some regional and remote areas can take longer. *Orders processed for Metropolitan Melbourne will in most cases be delivered in 2 days.
Do you make special freight arrangements?
We value our regular
customers. Special freight arrangements can be designed to ensure you
save money and receive fast, accurate deliveries every time. We are
looking forward to assisting your business, so to discuss your special
requirements and ensure you get the best deal contact us today.
What about oversized, bulky & hazardous items?
Oversized, bulky, hazardous or
dangerous goods may incur addition freight charges. If there are any
additional charges, you will be contacted for approval before dispatch.
If you do not approve of the additional delivery charge and do not want
to go ahead, just cancel your order. We understand some goods in
Australia are uneconomical to freight, especially to remote areas.
Will you deliver to my post office box?
Couriers cannot deliver to post office boxes. Australia Post
can be designated but a proof of delivery is not available and lost,
stolen or damaged goods would be the responsibility of the customer. For
this reason we recommend couriers. Please also note that oversized and
hazardous goods cannot be sent via Australia Post.
Do I have to sign for my delivery?
Do I have to sign for my delivery?
Couriers require a signature on
delivery. Goods will not be left outside a premises without a signature
for security reasons. Please ensure your delivery address is attended
during business hours, however alternative arrangements can be made on request.
Talk
to us. Wherever possible we will even send small orders freight free.
And many small orders will fit into an
overnight 1Kg (38x27cm), 3Kg (40x31cm) and 5Kg (50x43cm) bag. These can
be sent to anywhere in Australia from only $12! We do need
an address where someone can sign for the goods. If no-one is there to
sign, a re-delivery fee may apply. For overnight delivery, orders should
be placed before 11am weekdays.
Here's the prices... 1Kg Bag $12, 3Kg Bag $15 or 5Kg Bag $22.
What if I only have a small order and I don't want to pay that much for delivery?
Here's the prices... 1Kg Bag $12, 3Kg Bag $15 or 5Kg Bag $22.
